When do you and your team have time to think?
It’s 3:15am and Clark (the CFO) has just received a heads up call from a peer that the main software system that runs the business is down. Today is the third time within the last two months […]
As a leader you will have a number of people watching you. I recall working for a small startup where I reported to 4 different leaders over a span of 5 years. After the first 2 leaders were dismissed my direct reports started making bets on […]
This post could have been written in the spring, the middle of the summer or in the fall. Your new year does not need to start after December 31st. Leaders decide when to take the initiative to restructure an existing plan or map out a new […]
When you accepted that leadership position some years ago you came in sharp as a Ginsu knife! The person that you are today is not the same person you were 5 years ago. You are probably not the same person you were 1 year ago because […]
Are you really exercising self-control or are you a puppet?
In 1967, James and Bobby Purify released a song – “I’m Your Puppet“. I would classify this song as an “oldie but goodie”. The song is about a guy who is singing to his puppeteer. […]
How often do you encounter a great customer service experience? A few weeks ago my son lost his cell phone. He managed to acquire another phone by helping his aunt with a small job. I’m glad he recognizes that most people need to work to eat. […]
Over the years many have touted the importance of people, process and technology. Most of us would agree that process and technology are important and people are priceless. So how does culture fit in? Recently I was speaking to a friend about how our American culture […]
A leader in transition will benefit from renewing their mind. Several years ago, I remember sitting in my physician’s office waiting for my annual physical. After sharing pleasantries, we started to chat about my blood work. He mentioned I gained ten pounds and my cholesterol was […]
Critical Thinking: Do you need to change your default settings? I’m in a business where I tend to meet a lot of people. Typically, I’ll set up a call with my new colleague and schedule a time and place to meet for coffee or lunch. Think […]
Do you have like-minded partners? Warren Buffett and his right hand business partner Charlie Munger have walked together for a long time. Warren met Charlie in 1955 and Charlie has held the seat of Vice Chairman of Berkshire Hathaway since 1977. Together they have built the […]
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